Built for healthcare’s highest standards.
Cloud Clinic was built for healthcare from day one. Strong encryption, signed BAAs, least-privilege access, continuous monitoring, and a documented incident-response program are the floor — not features we added later. Our security posture is reviewed continuously and evolves with the threat landscape.
How we approach customer trust.
The categories below describe how we think about security at Cloud Clinic. Specifics — protocols, vendors, infrastructure topology, response timelines — are provided to qualified prospects under NDA.
HIPAA-aligned
Cloud Clinic is engineered to meet the standards healthcare leaders expect, including signed Business Associate Agreements with every customer.
Encryption end-to-end
Customer data is encrypted at rest and in transit using widely-adopted industry standards.
Continuous monitoring
Our production environment is monitored continuously, with audit logging across every customer-data touch point.
Least-privilege access
Access to customer data is role-based and need-to-know, with strong authentication required across the platform.
Vendor risk management
Every vendor that touches customer data is assessed, contracted, and reviewed regularly against our security program.
Incident response
Documented incident-response and customer-notification procedures are reviewed and rehearsed continuously.
How Cloud Clinic AI handles your data.
Healthcare AI sounds risky in the wrong hands. We took the time to do it right.
No model training on customer data
Customer data is never used to train third-party AI models. Our agreements with AI providers prohibit it.
Provider-in-the-loop
AI output is presented as a draft for a clinician to review and sign. Provider judgment is always in charge — AI is a faster pen, not the prescriber.
Tenant isolation
AI requests are scoped to the requesting organization. Data from one customer is never combined with another’s in any AI workflow.
Auditable AI
Every AI-assisted action is logged so your compliance team can review what was generated, by whom, and what was edited before it was saved.